JRP is Hiring!

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JRP is seeking a part-time Program Assistant

GENERAL PURPOSE

Under general supervision from the Executive Director, performs routine to complex administrative and program implementation support for Jericho Road Pasadena (JRP); creates and maintains documents, marketing materials, records and files required for work processes; oversees complex data entry, tracking and reporting processes; performs complex scheduling; coordinates event logistics; maintains social media and website; assists with volunteer and nonprofit screening and provides JRP program and service information, assist­ance over the phone and in-person; and performs related work as required.  If you have Administrative support experience in a small office environment (ideally but not necessarily in a non-profit) and you want to make an impact internally as well as with the various non-profits that we serve, this could be the role you’ve been looking for!

EXAMPLES OF ESSENTIAL FUNCTIONS

  • Oversees and assists with the day-to-day operation of JRP’s office; answers telephone calls and greets visitors; schedules appointments and event coordination; composes correspondence, reports, presentations, spreadsheets, forms and other documents; maintains files (physical and electronic), including payroll and financial records.
  • Maintains volunteer management systems, including spreadsheets and databases to track volunteers, projects, activities and services; extracts data and reports from multiple data sources and reconciles data entries and reports; tracks and maintains program data and outcomes and prepares for submission to management or grantors.
  • Assists with the implementation of comprehensive volunteer management plans, including developing marketing materials and participating in outreach activities to ensure involvement of volunteers from diverse communities, organizations and disciplines; ensures volunteer communications are sent in a timely manner.
  • Assists with the development and maintenance of project tracking and program participation including sending and tracking receipt of project/ program evaluations, volunteer assessments and follow up assessments.
  • Assists with JRP marketing and communications including updating website calendars and content and curating social media posts and interactions; creates, designs, lays out and produces a variety of visual communication pieces including promotional mailers, special-event flyers and invitations, program booklets, handbooks, brochures, PowerPoint presentations and other electronic media.
  • Creates, submits and tracks requisitions; prepares expense forms for processing and approval; calculates budget usage and fund percentages; tracks multiple funding sources; may participate in grant administration functions including collecting basic program data and gener­ating performance reports.
  • Assists with JRP fundraising activities including implementing Annual Giving campaign; processes donations and acknowledgement letters; maintains database of existing and potential donors, grantors and sources of in-kind donations.
  • Performs other duties as assigned including attending early morning, evening or weekend meetings or events when needed.

QUALIFICATIONS

Knowledge of:

  • Modern office practices, procedures and equipment including computers and applicable software programs.
  • Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation.
  • Customer service practices and telephone etiquette.
  • Basic practices, methods and techniques of volunteer recruitment and management.
  • Basic principles and techniques of public relations, promotion, publicity, marketing and advertising including marketing branding concepts and approaches to social media.

Ability to:

  • Provide for the daily administrative activities of JRP’s programs, services and office.
  • Provide customer service in person and over the phone.
  • Compose clear, concise and comprehensive correspondence, reports, presentations and other written materials from brief instructions.
  • Track and report statistical information utilizing complex spreadsheets and databases.
  • Perform mathematical calculations; assist in monitoring a program or agency budget.
  • Maintain confidentiality of JRP’s files and records.
  • Understand and follow written and oral instructions.
  • Represent the agency effectively in dealings with nonprofits, elected officials, volunteers, and the public on a variety of sensitive and complex issues.
  • Exercise tact and diplomacy in dealing with complex and confidential issues and situations.
  • Establish and maintain effective working relationships with those contacted in the course of work.

 Compensation:

  • $15 an hour for approximately 20 hours a week
  • Health insurance stipend
  • Paid vacation and holidays

To apply, please submit a resume and cover letter to JRP recruitment pro bono consultant Paul Costa at paul.costa@directhireassociates.com.